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People prefer to use the internet as a transaction tool in different areas, such as, learning, shopping, marketing, travel, trading, etc. local environment
The availability and continued growth of Internet technologies (IT) have created great opportunities for users all over the globe to benefit from IT services and use them in a variety of different ways. Government Information Quarterly, 20(4), 323-331. This research sheds light on the potential factors that may play a significant role in supporting the proliferation and advancement of E-Commerce in developing countries. (2008). In order to post comments, please make sure JavaScript and Cookies are enabled, and reload the page. %PDF-1.5
The results of this study could then be compared with those of other developing countries having similar conditions to see if there is a significant difference. The Evolution of E‐Government among Municipalities: Rhetoric or Reality?. Journal of Internet Banking & Commerce, 15(2). Cyr found that these user interface design variables are key antecedents to website trust and website satisfaction across cultures. Although this technological trend could significantly strengthen the national economic structure, its role and place in developing countries economic structure remains unclear and leaves many questions to ask: What are the obstacles to e-commerce? A Customer Perception of Bank Services in Islamic Countries, The Role of Marketing Capabilities in Firm's Success, Does Knowledge Management Lead to Innovation? infrastructure, security, E-Commerce laws). Successful e-commerce companies have serious and accountable metrics and clear agreements about using them across the organization. It encourages more use of E-Commerce technologies, makes the e-transaction process easier, enhances the level of acceptance and adoption of E-Commerce, leads to the improvement of consumer commitment, raise customer satisfaction, introduces the concept of loyalty, sustains long-term relationships with customers and assists the acquiring of a competitive benefit. The Journal of Strategic Information Systems, 11(3), 297-323. E-government in digital era: concept, practice, and development. Dixit, N., & Datta, S. K. (2010). Their results indicate that the important determinants of user acceptance of the e-Government services are perceived usefulness, ease of use, compatibility, interpersonal influence, external influence, self-efficacy, facilitating conditions, attitude, subjective norms, perceived behavioral control, and intention to use e-Government services/system. The endless wire: E-government as global phenomenon. There should be an immediate implementation of a governmental infrastructure to support e-commerce. factors influencing e-commerce. E-commerce in Saudi Arabia: Adoption and perspectives. Information and data can easily be shared with and transferred to external stakeholder (Moon, 2002). International Journal of bank marketing, 17(7), 324-334. factors influencing e-commerce. The study showed that the deliveries of quality information and services, user-orientation of information and services, efficiency and responsiveness of public organizations and contributions of public organizations to the environmental sustainability are the critical factors for evaluating the public value of e-Government in Sri Lanka. The time taken for delivery may take quite some time, therefore, anything could happen in the process of delivery. In this paper, we present and discuss these findings, and identify changes that will be required for broader acceptance and diffusion of e-commerce in China and propose approaches that businesses can use to enhance this development. Extending intranet applications into the Internet permits an organization to provide more value to customers in several ways: real-time access to information; and ability to perform business transactions. Importance of the intestine as a site of metformin‐stimulated glucose utilization. International journal of bank marketing, 20(3), 111-121. The findings depicted that many factors like security and privacy, trust, innovativeness, familiarity, and awareness level increase the acceptance of e-banking services among Indian customers. The evaluation of current status reveals opportunities that should be seriously tackled by organizations, if they are to survive the consequences of globalization and open markets. Toolkit of Resources – Every researcher should use, Creative Commons Attribution 4.0 International License, Publication Ethics and Publication Malpractice. Buyers may lose the item. It is in the appropriateness and completeness of the metrics selected that typically set successful e-commerce implementations apart from the ones that are unsuccessful. Ratnasingham, P., & Kumar, K. (2000, December). <>
It gives consumers faith to buy products or services even if an e-trader is unknown. The real reason why customers would use E-Commerce is that they find it a useful facility for conducting shopping online (Alghamdi, 2011). Firstly, a concept of e-commerce is briefly introduced, followed by the construction of the research model, including all the aspects of e-commerce that are the object of our investigation. In developing countries, IT and communication or rather e-commerce growth are substantial. Journal of Electronic Commerce Research, 12(1), 78-93. Real engine of the new economy, e-commerce is a remarkable source of competitive advantage for businesses and a new space for consumers. Johnson-George, C., & Swap, W. C. (1982). Sait, S., Al-Tawil, K., & Hussain, S. (2007). However, human, economic, and other organizational issues must be taken into account as well. Click here for instructions on how to enable JavaScript in your browser. }���ǵnײ;�Y���x}(��S�<1�/��ppm����O��A��br=�h���o�w�=}�FCC F��F�����PN�����{��*iKk�ӵ����wb��~�f�4R�?��ܞ����6ㆡO?��5`[���֪9ؚ5�պ�n�H�� �bע�qE�W��n8x��$ka�`�y�^�&ۍJ`E��!�!�z>a�z}���������=�X���s����vJ�j���RM6M�[�f�L���a���*Je���6�kʗ=�;C�{�i�;�6�oks�F�),io��"�3N significant level, Developed at and hosted by The College of Information Sciences and Technology, © 2007-2019 The Pennsylvania State University, by A Study of Web-designer’s Criteria for Effective Business-to-consumer (B2C) Websites Using the Repertory Grid Technique. E-Commerce involves many issues such as trust, security, privacy, accessibility, familiarity, awareness, and quality of public services (Jaeger, 2003).
Furthermore, according to Sathye’s (1999) research, the use of online banking services, which is a good example of e-commerce, is new knowledge to many customers, and the lack of awareness of online banking is a crucial factor in preventing customers from adopting it. Yes, we can note all these points. This thesis explored the areas enabling and huddles to the development of e-commerce. Communications of the AIS, 1(5es), 1. Kabango, C.M. There are a number of researchers who have continually approached the ‘trust’ issue from a technical side such as Internet and network security and even web interface design (Fernandes, 2001; Clifford et al., 1998; Pittayachawan, 2008). The availability and continued growth of Internet technologies (IT) have created great opportunities for users all over the globe to benefit from IT services and use them in a variety of different ways. Howcroft, B., Hamilton, R., & Hewer, P. (2002). Identifying key factors affecting consumer purchase behavior in an online shopping context. 57-63). "Factors Influencing E-commerce Development: Implications for the Developing Countries.". Gummerus et al. This study will focus on Developing countries, which is considered to be a marketplace, which is booming for E-Commerce activities in the Middle East (Eid, 2011). endobj
Park, C. H., & Kim, Y. G. (2003). Miyazaki, A. D., & Fernandez, A. Countries need to encourage and improve the e-commerce developments. 2 0 obj
Information and communication technology (ICT) is radically transforming the way individuals, organizations, and governments work. The Electronic Journal of Information Systems in Developing Countries, 60.Anthopoulos, Leonidas G., Vassilis C. Gerogiannis, and Panos Fitsilis. 4 0 obj
If there is no reliable postal service, there will be no e-government. A White Paper on the Authentication and Access Management Issues in Cross-organizational Use of Networked Information Resources. Consumer perceptions of privacy and security risks for online shopping. (2004). It perhaps has the greatest potential for developing new markets. Speed of response, offer updates, and site effectiveness, refers to the technical quality (Rust & Lemon, 2009). 1 0 obj
Volume 1, Issue 1, April 2015, Pages 59-66, DOI: 10.18775/ijied.1849-7551-7020.2015.11.2006 There should be an immediate implementation of a governmental infrastructure to support e-commerce. Nonetheless, according to Klang (2001) and Ratnasingham and Kumar (2000), considering just the technical perceptions will not guarantee trust in e-commerce. The results of their study show the significance of government promotion and support as a crucial factor (AlGhamdi et al., 2011). factors influencing e-commerce. , Political and legal issues which influence the diffusion of e-commerce in developing countries include government policies and support, legal environment and practices (Efendioglu et al., 2004). Adoption of internet banking by Australian consumers: an empirical investigation. & Asa, A.R. “Measuring e-Government adoption by governments: the Greek case.”Comparative E-Government. They are exposed with online risk such as hacker mischiefs. (2002). Especially, online satisfaction is not the only primary driver of online customers’ continuous behavior, but also the key to building and retaining a loyal base of long-term customers. Is e-commerce having a bright future to become a mainstream business for growth, and what steps to take to get there? Keywords: E-commerce development, Customer trust, Internet privacy, Factors Influencing E-Commerce Development Implications for the Developing Countries. The impact of initial consumer trust on intentions to transact with a web site: a trust building model. and Asa, A.R., 2018. Factors Influencing E-commerce Development: Implications for the Developing Countries. Henry, S. L. (2006). Molla, A., & Licker, P. S. (2005). Exploratory Study of M-Transaction: User’s Perspectives. Conceptual and methodological considerations in the study of trust and suspicion.