Please go to the “Accessories” section of the website to easily find whatever you need for your product. Why? How many servings of beer does the keg hold? When I try to draught a beer all I get is foam. Find more detailed information in the Warranty section of the website. If you have used all 10 tubes that were provided with your machine, you may order new tubes from the website, You can find a full set of beer brands available on ". Merci d'accepter les conditions de NewsLetter. Rinse the glass with water before drawing a beer. Is it possible to use the kegs without a machine? Do you really want to delete all items from your cart? What are the warranty conditions of my appliance. Check with your local recycling guidelines to be sure. How do I know the beer is ready to be served? Yes, they're made of PET (2 & 4 litres) or of steel (5 litres) which is widely recycled in most places. Nevertheless, once at your destination, it is better to let it rest a few minutes before use. The ideal storage temperature is between 5 and 8 degrees. Where can I find more? Do not use your appliance. YES, 4 and 5-litre kegs that have already been tapped should be stored in your refrigerator for up to 30 days after tapping. This noise corresponds to the activation of a pump for pressurising the keg. Can the product accommodate other drinks? For a 25cl glass, you could get 4 servings with one litre of beer. Empty kegs can be thrown away with other household rubbish. It could be due to several causes:• It is the first glass tapped: the tube that transport the beer to the spout is filled with gas and not yet with beer.• The keg is not at the right temperature.• The server doesn't draw the beer correctly: The tap handle should be opened quickly and completely when drawing beer. Please enter your e-mail, it will be sent to you. You may store a “Compatible BeerTender” keg (not tapped) at room temperature until the end of the month indicated in the expiration date on the side of the keg. The machine is operating and the keg is in the process of cooling. When I try to draw a beer, no beer comes out. Like all other beer kegs, do not allow the kegs to be exposed to temperatures exceeding 30 degrees. Possible reasons are:• The beer tube is not fully inserted in the keg.• The beer tube is not well placed inside the tap head of the appliance.• The beer tube is pinched.• The keg is empty. Rinse the glass with water before drawing a beer. We don't recommend it. Why? Once tapped, the keg may be stored for 30 days at a temperature between 5 and 8 degrees. The orange light is activated: what does that mean? Nevertheless, once at your destination, it is better to let it rest a few minutes before use. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre. Where can I buy accessories, consumables or spare parts for my appliance? Hold the glass under the spout, at 45 degrees. 1 Check the front of the BeerTender for the release panel. You would also risk the keg leaking. I've just opened my new device and I think there is a part missing. For how long a time can I keep my beer after opening? You can find a full set of beer brands available on "beertender.com" website. Only the kegs on the websites the-sub.com (for 2-litre kegs) and beertender.com (for 4 and 5-litre kegs) are compatible with our machines. Tapped 2-litre kegs should not be stored in the refrigerator. I hear a short noise when I close the door or whenever I draw a beer - is this normal? Yes, the first glass from the keg contains primarily foam that may be discarded. What should I do if my appliance is not working? Open the cover. What should I do with empty kegs? Unplug your product before cleaning and dry both the exterior and interior with a soft cloth or sponge.Clean the recovery tank after every use with hot, soapy water.Do not immerse the product in water.The use of harsh detergents can damage your system. My product makes noise while cooling a keg; is that normal? A little condensation is normal; this is connected with the difference in temperature. As the beer may have been shaken about, you must let the foam settle back down. • The server doesn't draw the beer correctly: The tap handle should be opened quickly and completely when drawing beer. There are two ways:• In the beer dispenser (if the keg and dispenser are at room temperature of 20 °C, it will take approximately 15 hours to chill a keg of 4 or 5 litres to 4 °C, and around 10 hours to chill a keg of 2 litres to 2°C)• or in the refrigerator (between 8 and 12 hours, depending on the cooling capacity of the refrigerator and keg size). What should I do? A little condensation is normal; this is connected with the difference in temperature.Dry the refrigeration chamber thoroughly when exchanging kegs. You may now insert the DroughtKeg and position the beer tubing into place in the centre of the device. Yes. This time may be reduced by several hours if the keg has been pre-chilled in the refrigerator. How long can I store a "Compatible BeerTender" keg? Two litre kegs can be kept inside the appliance for 15 days after opening, 4 and 5 litre kegs can be kept for 1 month. Can I put my keg in the freezer to speed up chilling? Should I temporarily store a tapped keg in my refrigerator? However, if the amount of foam in the subsequent glasses is the same, it is possible the keg is not cold enough. This will open the tap spout. Only 5-litre kegs can be used without a machine. Do I have to wait until the temperature indicator turns green before I pour? However, be sure to respect the sorting criteria specific to your local authority. This is perfectly normal.The product will adjust the temperature to keep your beer perfectly chilled.During this process it will make noise. Yes, over reasonable distances and as long as the transport does not incur high variations in altitude and therefore too much pressure. If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution. The pump turns on upon insertion of a keg, each time it is used and once every half hour to maintain the pressurised beer. Is it normal if the first glass drawn from the keg is full of foam? When I try to draw a beer, no beer comes out. If there's room in your fridge, keep a spare keg chilled and ready to use. To avoid any danger, have it replaced by an approved repair centre. No, only the model B95 offers three temperature settings of 2, 4 or 6°C. No. Can the machine be used in a caravan or on a boat? Your appliance contains valuable materials which can be recovered or recycled. As the beer may have been shaken about, you must let the foam settle back down.Please note, the keg is not transportable by plane, because of the significant variation in altitude and therefore pressure. 2 Press in the release panel to release the cover. This is located just above the tap cover and just below the beer tap handle. Cooling off the beer to a temperature of 2 °C inside your appliance takes around 10 hours if the keg and the appliance are at room temperature (22 °C). If you've got a keg in your appliance it needs to be kept switched on to maintain the correct pressure. 3 Twist the tap spout cover counterclockwise. If you have used all 10 tubes that were provided with your machine, you may order new tubes from the website www.beertender.com.Remember to keep extra tubes on hand so you may continue using your machine between the moment your order is received and the moment your new tubes are delivered. After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. Leave it at a local civic waste collection point. What should I do if the power cord of my appliance is damaged? Does the machine need to be switched on all the time it is in use? It is normal to hear a noise after closing the door or when pulling a drink. Are they recyclable? Your appliance is equipped with a temperature indicator, when the light turns into green, it means the beer is at optimum temperature and ready to be served. Pouring before the keg is fully chilled will produce a lot of foam. Yes, over reasonable distances and as long as the transport does not incur high variations in altitude and therefore too much pressure. We recommend that you pre-chill your keg for at least 6 hours in the fridge before installing it in your machine. There is condensation in the refrigeration chamber. Where can I dispose of my appliance at the end of its life span? Beer is not a product that fares well when exposed to below 0 degrees and its quality would also deteriorate. Unplug your product before cleaning and dry both the exterior and interior with a soft cloth or sponge. 1-Beertender one way B95 US.qxd:1-B95 oneway Amsterdam_UK.qxd 16/01/08 11:34 Page 5 3 - Product description BeerTender Components BeerTender at home draughting system LCD Control panel 3a. At what temperature should kegs be stored? I am out of tubes. Can I adjust the temperature of the drink? The number of servings depends on the size of the keg and the size of the glass, which varies from country to country. Do I need a CO2 cartridge to use the machine? I have installed the draught beer machine and loaded a keg on it. Keep your keg in a cool dark place. Hold the glass under the spout, at 45 degrees. 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