To retrieve the files, you are required to perform a recovery operation by using a data recovery tool for Windows, and there is none better than Recoverit Data Recovery Tool by Wondershare. I would suggest you to run Network troubleshooter to diagnose the exact issue. technical support services. Then you can follow the steps as below to start Seagate external hard drive recovery. Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary I tried restarting my computer with the Seagate plugged in, and I've also tried updating, uninstalling, and reinstalling the drivers. Step 6. HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Advanced\Folder\Hidden\SHOWAL. To recover all of your files, you are required to follow our three-step process to recover deleted files after installing the app. Remember to use the “Safely Remove Hardware” option to disconnect external hard drive to avoid data loss caused by file system errors. It fixes all types of logical file system errors that it finds during the scan. Select the "Location" of your external hard drive. However, I'm unable to figure out how to access the files I've stored in it. As you can see from the interface of Data Recovery, there are three parts listed: Recovery Result, Logical Drive, and Hard Disk. a. Connect the external hard drive to your Mac and copy the important data to the Mac PC. When you can’t see files on Seagate external hard drive, you can unhide the files to get rid of the issue if the files are hidden. The above are the most possible reasons for that you can’t see files on Seagate hard drive. Here I recommend you to use MiniTool Partition Wizard Pro Ultimate. Your PC will automatically update the software if there is a new update. Some users may ask: why can't I see my files saved to my external Seagate external hard drive? Otherwise, it will notify you that "The best drivers for your device is already installed". Recently, some users report that they can’t see files on Seagate external hard drive. You can help protect yourself from scammers by verifying that the contact is a, official Go to the View tab. What exactly happen when you try to access on the hard drive? Type File Explorer Options in the Windows 10 Cortana search box and click on the best match to get the following window. During the scanning process, if you find the files you want to but the scanning is not finished yet, you can click Pause or Stop button near the progress bar. Follow our guide to use the windows troubleshoot utility, which may fix the hard drive inaccessibility issue. Make sure your cable or USB is not bad by trying a different one. Download MiniTool Partition Wizard Free Edition by clicking the following button. Please mount an External Hard Drive. Thanks to MiniTool Partition Wizard Pro Ultimate, I successfully recovered the disappeared files when I can’t see files on Seagate external hard drive. If not, you should delete the CheckedValue, create a new DWORD in the blank and name it as CheckedValue. C. Try the Seagate External Hard Drive with another PC or Mac to make sure it’s compatible with. Follow our procedure to run the check disk command on your external hard drive to detect problems. The files disappeared from external hard drive but I do not delete any files or format the drive. c. Now you would be able to use the external hard disk on both the computers. Open Command Prompt on your PC through the Start menu. 1. Nowadays, external hard drive is widely used among ordinary computer users. If the issue persists after that, click on Close and jump to the next solution. Right-click Windows Start menu choose Run. Once you click Start, MiniTool Partition Wizard will check and fix your file system errors immediately. It is recommended to save the recovered files on another drive. If you are running Windows operating system like Windows 10/8.1/8/7, you can try using this tool to find the files that you can’t see on Seagate external hard drive. The files on your Seagate external hard drive are hidden. For this, follow the instructions mentioned below: Hit a right-click on Start and choose Disk Management; Next, locate and detect your external hard drive; Select the hard drive that is showing up in Device manager but not in disk management and hit a right-click on it. Let’s try simple steps and check if this helps in resolving the issue. The Setting button near the Scan button enables you to set specific file types or files of different file systems to recover. Press Windows Key + R and type diskmgmt.msc and hit Enter. It recovers data in more than 1000 file formats known in the tech world. And it is very common for people to lose files in such a way. It also provides the means of communication between the drive and the computer to which it is connected. b. By Irene | Follow | Last Updated August 10, 2020. The folders not showing in Seagate external hard drive issue may occur when the CheckedValue is infected by virus. You can select your files and retrieve them by clicking on the "Recover" button to reclaim your data back. When it is completed, you can close the window and check if your external hard disk files and folders disappeared issue has been fixed. Step 1. File system can get corrupted or damaged sometimes. Microsoft Agent or Learn More. B. Once Check Disk completes, boot the computer But if such a problem with your hard drive persists and it remains visible on the system but doesn't open, even if you connect it to another computer system. You can set the parameters by yourself. Step 4. Generally speaking, there are 4 major reasons for this phenomenon that you can’t see files on Seagate external hard drive. Step 5. Open Device Manager on your computer by entering the name in the search bar. You can follow the question or vote as helpful, but you cannot reply to this thread. Please try to Re-Plug the device on some different USB port, as the frequent usage of one port might have caused some wear and tear which could have loosened the hinges. There is no need to start panicking! After that, click Data Recovery from the upper tool bar. 1. Microsoft Employee and that the phone number is an CheckedValue is suffering from virus infection. Cant See Files on Seagate External Drive? Can someone tell me what's wrong with it? Step 3. Then there might be a deeper problem at play with the hard drive. The command will run its scan. Click on Troubleshooting and click on Step 1. You can use the CHKDSK facility by using the command prompt on your PC. It is entirely up to your personal maintenance, and handling of your computer's hardware and how you keep your PC protected by using some good antivirus. Copyright © 2020 Wondershare. Actually, files disappeared from external hard drive windows 10 not just happen to Seagate users. Modify CheckedValue in Regedit, Solution 4. Why External Hard Drive Recognized But Not Accessible? Hope this helps. People who are using Samsung, Kingston, SanDisk and Toshiba external hard drive also encounter files disappeared from external hard drive Windows 10. To check and fix file system errors, you can use the free disk check tool MiniTool Partition Wizard Free Edition. Step 3. After reading the above, you must have learned how to find missing files when you come across Seagate external hard drive files disappeared. 2. Follow our step-by-step solution guide to check your drivers. Protect Yourself From Tech Support Scams If the problem persists, then hop onto the next solution. There could be several reasons why your external hard drive may fail to respond to your Windows PC. Get the professional external hard drive data recovery software MiniTool Partition Wizard Pro Ultimate by clicking the following button. technical support services. MiniTool Partition Wizard can be installed on all Windows versions. Now turn off the PC for at least 1 minute. Now you know six possible solutions to fix the hard drive if any such issue ever arises. This article will show you how to find your files when you can’t see files on Seagate external hard drive. Unfortunately, the drive still doesn't show up in File Explorer. Select your Seagate external hard drive and choose Check File System. Try These 4 Quick Fixes. 1. Step 4. It is a simple step, but you should check it before anything. Some users said they fixed the problem by modifying the CheckedValue. Among several external hard drives, Seagate external hard drive is mostly used by a large number of people all across the world, because of its good performance.