Click the Call Me button on the Duo Prompt (or type "phone" in the "second password" field if you don't see Duo's interactive prompt) and Duo will call your phone. Need Some Help? (Continue to 2.2) Click Send me a Push to get a push notification from the Duo Mobile app. Either way, Google Duo doesn't have a direct option to change the phone number. Lost or Stolen Phone, Token, or Key. Skip to step 10 for text or phone call instructions. Under the Account aliases section, select either Add email or Add phone number.. Duo Two-Factor Authentication (2FA) | Portland State ... How to Enroll in 2FA | Northeastern Two-Factor Authentication Follow the onscreen prompts to scan the QR code. Changing Phone Number If you still have Duo Mobile installed and the ability to authenticate via push or a passcode, follow the procedure for adding a new device in the Duo Prompt. On the My Settings and Device page, click on Device Options for your mobile phone. You will get a login request sent directly to your smartphone. You'll then have the option to remove the old email address or phone number from your account. After you sign in with your NetID and password, you must approve access using your mobile device or landline phone. On your computer, log on the Duo Self-Service Portal using your ITSC Network account and password. I changed phone numbers and phones but when I copied over all my apps from the old phone, Duo still has the old number registered in it. We strongly recommend the mobile app as the most user-friendly option. Hold your phone up to the computer screen to scan the barcode. On the My Settings and Device page, click on Device Options for your mobile phone. Two-Factor Authentication with Duo Security : TechWeb ... Open the Duo Mobile app on your phone. Open the Duo Mobile app on your phone, return to the enrollment window and select "I have Duo Mobile installed." 9: On the Duo Portal screen, you will see "Activate Duo Mobile" and a barcode. Reactivate or Update Duo / safecomputing.umich.edu Log in at start.nyu.edu. To access a Duo 2FA-protected system, you must combine your Odin account information with a secondary credential delivered through your phone, mobile device, hardware token, or security key. Duo Mobile Restore 6. Download Duo Mobile Duo Mobile for Android Duo Mobile for iOS. On the My Settings & Devices screen . If you get a new phone and you keep the same phone number, you will need to re-activate Duo Mobile on that phone (see "Replace a Registered Device with a New Device" above). It is recommended that you register at least two devices. Quick Setup. Start Guide. Call us, using your regional support phone number as listed below. Select Mobile phone as your device type and select Continue. We can make phone calls and send SMS messages that use up a maximum of 20 credits. Change the email address or phone number for your ... Remove Unneeded Devices and Phone Numbers Remove phone numbers and devices that you no longer have or use from your Duo options. Here is a video to show how easy it is to use Auburn University's 2-factor authentication system, Duo: YouTube. Select the type of phone you are adding to Duo and click Next. Using the Duo Mobile app (Duo Push) is considered to be the most secure . The only way to change your number on Google Duo is by deleting your Google Duo account from the app and then add the number you're looking to change to. Change the phone number on your account & how it's used ... Your new phone should receive a text message with a 7-digit passcode. Two-Step Verification: Detailed Instructions | UPenn ISC Phone Call. Your phone should now be reactivated and ready for use with MFA Duo. How to Activate UCLA Logon MFA | IT Services Switch from a Phone Call or Passcode/Text to Duo Push. On your device, tap Add Account (if you have no other profiles) or the plus (+) sign (to add an additional profile to already existing Duo profiles), and point your device's camera to the QR code on your screen.The Duo-Protected University of Pennsylvania account appears in your Duo Mobile app . Duo works with all cell phones and landlines by supporting authentication via phone call and SMS passcodes. Click Reactivate Duo Mobile. Two-Factor Authentication | The University of Chicago There is no option to UNREGISTER the number any longer, like there was in the past. Reactivating the Duo Mobile App with New Phone (Same Phone ... Why did Duo change the placement of the Approve and Deny buttons in Duo Mobile version 4.0.0? This prevents anyone else from signing in with your account, even if they know your password. Smartphone/Tablet Mobile App. You can use any phone that can receive voice calls for MFA. We support calls to the US and select foreign countries. Enter a new name for your . Click Continue. Step 2. . The following form will appear. (Text messages and phone calls are tied to a phone number, and are not customized for one specific physical phone.) Tap the overflow menu in the top right corner of the main accounts list. Click the Device Options button next to your previously registered phone. Answer the call and press any key on your phone to approve and log in. If you get a new phone and are not yet using the Duo Mobile push method for Two-Step Login, no changes are required. Use the "Get Help" button above, call the IT Help Center directly at 617-353-4357, or contact your local IT administrator. Select the type of mobile phone you are adding, and click Continue. Availability. To create a bypass code: Open the Duo Mobile app; Tap the UNG account; The bypass code is presented. Turn on Duo Restore. 6. Enter your passcode in the box next to Log In. To reactivate Duo Mobile (for example, when you get a new smartphone, and the number did not change), click Reactivate Duo Mobile and complete the onscreen prompts to update your smartphone settings and reactivate. Tap the "+" button. . Click on the [+] button at the top-right of the screen. Bypass codes created through the Mobile App are non-expiring and single use. After installing our app Duo Updates: Duo adds an extra layer of security to Texas A&M NetID accounts. Your default device is the one Duo presents when you log in. You will need to authenticate using one of the options from step 2. You will need to verify your ownership if your mobile phone number was already registered: - Click Text me. ), go to the Two-Step Verification enrollment page and click Manage Settings. Register your new device/phone number. A non-Microsoft email address (such as an @gmail.com or @yahoo.com email address). Follow the instructions to open the Duo Mobile . Register any phone number to which you have access to receive your authentication, or contact the Help Desk about the use of a token as an alternative. Quickly and simply configure Duo security 2-factor authentication for use with your cell phone, landline, smartphone, tablet, laptop or hardware token. There are multiple ways to authenticate using Duo —you do not have to use a smart phone! 7. Refer to Change Your Duo Options and Settings for the detailed steps. We can make phone calls and send SMS messages that use up a maximum of 20 credits. If you get a new phone with a different number, you will need to add it as a new device (see "Register an Additional Device" above for instructions). Login to Duo; Click Next to take you to the main Duo management page; Find all the entries that correspond to the device you want to deactivate and click Delete Phone Result: You will not be asked to confirm the deletion. Phone That Can Receive Voice Calls. You have now authenticated your sign on. Next time you open the app, you'll be asked to confirm your phone number: Enter your phone number and make sure it's correct. Select the type of mobile phone you are adding, and click Continue. If your new phone has a different phone number, use the device manager to delete the old phone and use the Add another device process (above) to register the new phone.. To register your upgraded phone with the same number, go to the two-step login device management page (duo .
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