When we got to Disney Jr (290) etc, we get the message that we are not subscribed to that channel -- although it is clearly listed in our programming. Disney+ is the exclusive home for your favorite movies and TV shows from Disney, Pixar, Marvel, Star Wars, and National Geographic. this is the directv are, you need the directevnow area, https://forums.att.com/t5/DIRECTV-NOW-Streaming/ct-p/DIRECTV_NOW. SERIOUSLY DISNEY! All rights reserved. I am having the same problem, only I use Direct tv now. What is it? New to the AT&T Community? I collected all devices and signed the entire family out of DirecTV Now and Disney Now and shut down all devices down. Want to remove a premium option? You did both www.directv.com/refresh and a red button reset? Enter any of these codes in the body of the message and send. I have the XTRA package on Directv. Good luck!! HD STARZENCORE SM East HD ESPN HD ESPN2 HD ESPNews HD ESPNU HD Food Network HD FOX Business Network HD ... Download a list of all the DIRECTV channels—available in English and Spanish. Review Premium/Movie Channels, Sports and International options. Help others. However, I’m trying to log into the Disney Now app with that same login Info, (same log in as aTT) which is the only log in info I have for direct, and Disney Now is saying - sign in error and that I’m not authorized to acces the website. Does this include Disney Plus? There’s no quick fix for this . As my kids sit watching the Disney channel on our tv right now. The Disney now app is saying that there is and error with my login info, but I can use the same unfo and login to my Direct tv now account. X | >. This problem has been going on intermittently for a month or more now. Per an att employee at a physical location . Disney Now is completely seperate not affiliated in any way with direct tv now . I am too having trouble logging in to the disneynow app. If not, how - Answered by a verified Software technician .css-dixatk{color:#000000 !important;background-color:!important;}.css-dixatk:hover{color:#141414 !important;background-color:#f0f0f3 !important;}.css-dixatk:focus{color:#141414 !important;background-color:#f0f0f3 !important;}.css-1ay6ky1{line-height:50px !important;}Forums, Have you called DirecTV to ask about this problem .... 1 800 531 5000. exactly, and noone can help! *I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. GET YOUR ACT TOGETHER! Update your DIRECTV channels and packages. Want to see which channels … Disney Now is completely seperate not affiliated in any way with direct tv now . They just happen to both have now in their name and be streaming services . Make sure in your "tv provider" in Settings that Disney Now is deselected. If that doesn't fix it, then you will need to call DirecTV 1-800-531-5000 for further help. Update your DIRECTV channels and packages. Start by visiting the. Many can be removed online. This is obviously a problem that is affecting many customers. Get answers. What the heck DISNEY NOW!!! See what's on Disney Junior and watch On Demand on your TV or online! I have been sitting here troubleshooting for hours. I can’t log in to Nick Jr either. When it asks if you will allow it to use your tv providor, don't allow. Join the conversation! Get DIRECTV and enjoy a year of HBO Max ™ included. Disney Channels are in our Direct TV package, but only Disney West shows up We have the Select package, and an older HD DVR receiver -- we have refreshed AND reset the receiver, but the only Disney channel that shows in the guide is Disney West. There’s a problem or disagreement between the two companies is why we can’t log in, many apps from stations allow you to use them if you subscribe to that station with a cable/streaming provider. I am having the same issue. Watch HBO ® channels and HBO On Demand—plus enjoy a new way to stream all of HBO together with the greatest collection of movies, shows and new Max originals with the HBO Max app. Here's how: Ask questions. I have found a work-around for Apple users experiencing issues logging in to Disney Now with your DirectTV credentials. No problem what so ever signing into DirecTV Now. many apps from stations allow you to use them if you subscribe to that station with a cable/streaming provider A couple weeks after I posted my complaint about the issue I was having logging in to the Disney app with my ATT/Direc TV log in, I tried again and it worked. Now because I signed two devices out of the working Disney Now app they don't work anymore either. Unplug the power cord for at least 20 seconds. Then choose DirectTV from the options and you will be given a different login screen. ACCOUNT MANAGEMENT Get premium channels Sign in to myAT&T to view prices or add premium channel packages. All I am trying to do is log into my ATT account through the DISNEYNOW app but it keeps stating I am not authorized when I 100% am....my log in info is correct (I HAVE NO PROBLEMS LOGGING INTO ATT/DIRECTTV WEBSITES DIRECTLY) and I pay for disney in my package!