If I buy a used 5031NV modem (off amazon/ebay/craigslist/friend/etc....), would I be able to just plug it in and use it for my Internet service? As I posted in another thread, ATT has a room full of lawyers. The TOS are air-tight. But this should not be the case for Internet-only modems like the 3600HGV or 5031NV that someone has paid for before.
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Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party. As long as it has the right firmware and 802.1X certificate, and knows how to speak the correct protocol (VSDL2/ADSL2+), then apparently it works, unless maybe AT&T blacklists non-returned devices? If the RG you purchased 4 years ago had been under warranty (which it wasn't, because you'd had it more than 12 months), then you'd have a case to try to either get your $100 back or get the $7/month waived. If they are using the same ISP, and have not canceled their account or contacted the ISP to remove the MAC address for the modem from their account, there is potential for a hassle. I now wonder if I should have not had the technician replace my modem and instead just replaced the modem myself with a used one.
or if the modem is stolen from the ISP, and is supposed to be returned, you could be buying something that won't work.
That would be disappointing if there's no way to avoid the rental fee now even with a second-hand modem, but I guess that's just the policy and if one doesn't like it, they can always shop for a different service. I later switched back to use my own gateway and my service works as normal too afterwards.
I am about ready to file an FCC complaint for that. Here's my situation. Here's my situation. Press question mark to learn the rest of the keyboard shortcuts. I've read prior posts where someone has stated that such used modems offerred for sale are stolen or weren't returned when they were supposed to be and would be black-listed from AT&T's network.
I understand why they don't let you register an already registered modem, but annoying AF. Even if you were able to find a used AT&T RG and sweet-talk someone at AT&T into activating it on your account, you'd still have the $7 equipment fee, so there's really no point.
If i had bought this modem from anyone other than my parents I would be completely screwed.
I was previously using a 2Wire 3600HGV modem …
Thanks for your response.
I had the same issue (used modem still registered), bought it refurbished from Amazon, returned it got a different one. The folks at COX absolutely will not link it until my parents contact them (a two hour ordeal) to remove the modem from their account. So my first question is should this be a surprise that I was able to use the other person's gateway at my place?
Now on my bills, I am getting the $7 monthly equipement rental fee for the new modem. Hi, I have a question about buying a used UVerse modem to use for my internet service. Thank you. Furthermore this policy is clearly bad for the environment, generating unnecessary E-waste by forcing customers to buy new.
I know that TV Receivers are specifically provisioned to accounts and cannot be moved between accounts.
Buying a Used Modem. They actually still had the NVG510 for sale on their spare parts market well into this year, when there was no point in buying it. Good questions. We could activate it, but they still got charged the modem rental fee since it was still our modem. My understanding is that the Pace 5031NV is one of the few modems that could be purchased from AT&T before, and that such used modems can be legitimately sold after someone no longer has U-Verse Internet service.
Press J to jump to the feed. I think it's pretty much backed up by the angry comments you find here in the forums. A little hassle, but all was well in the end.
I wonder how does AT&T know what kind of gateway one is using for billing/audit purposes. Gateways are a grayer area.
Fortunately the guy I bought it from was nice enough to go through the hoops of removing the device mac address from his account. All rights reserved. I'm curious then why does there seem to be healthy market on used U-Verse modems listed on ebay? But ill look into it more. 13. You can contact the FCC. If they are still using DOCSIS 3.0, a new DOCSIS 3.0 modem will be fine for now. The older we get, the less "Life in Prison" is a deterrent.
I've had U-Verse Internet for 4+ years (never had TV service). But the minute you hear that they have upgraded to DOCSIS 3.1, call them and ask for a new DOCSIS 3.1 modem. Buying a used modem? Hi, I have a question about buying a used UVerse modem to use for my internet service.
You can threaten legal action.
Under that old policy, if you were not an IPTV customer (or a high-bandwidth HSI only customer that needed one of the rental-only RG's), you purchased your modem and didn't pay a monthly equipment fee. I used to work for Cox and we ran into issues all the time where someone would sell a modem on ebay or somewhere but not call us to get the MAC removed from their account. You can buy the modems all day long but once you call in to get it "provisioned", ATT is going to activate the monthly fee when they activate the modem.
(I think U-Verse modems that supported Internet and TV could not be purchased before and probably can't be re-used.) Don't mess with old people. Press J to jump to the feed. But wondering if anything needs to be done on their end before I purchase.
On the up side, you don't have to pay $100 when your RG wears out, either. A technician came over and replaced the modem with a Pace 5031NV modem, and the problems went away.
But wondering if anything …